Retail Sales Consultant (Full-Time)

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Reports to: Supervisor
Salary Range (DOE): DOE
Deadline to Apply: November 01, 2017

This job requires the following:

Qualifications:

  • High School Degree or Equivalent
  • Generally requires 1-3 years related experience; prefer consumer electronics/ wireless/ telecommunications retail sales experience
  • Bilingual capability (Spanish, Chinese or Vietnamese) is essential
  • Must enjoy interacting with people
  • Committed to providing world class customer experience
  • Warm & engaging – ability to develop rapport quickly
  • Positive, ‘I can help you with that’ attitude
  • Genuinely curious about customer needs
  • Solution orientated
  • Strong communication skills
  • Consultative selling approach
  • Passion for technology
  • Desire to learn
  • Ability to excel in dynamic environment

Job Duties:

  • Provide superior customer service with all customer interactions
  • Deep understanding of XFINITY products and services; effectively inform and educate customers
  • Understand XFINITY products capabilities and how they outperform the competition
  • Evaluate customer’s potential product needs and tailor XFINITY solution to meet customer video, data, voice, and connected home requirements
  • Set high standard by meeting or exceeding sales & customer satisfaction goals
  • Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps
  • Require standing for extended periods of time servicing customers

To be considered for this opportunity, please email your resume and a cover letter indicating why you would be a great candidate for this position to jobs@successcentersf.